Privacy Policy

OVERVIEW

  1. We value your privacy and will utilize your data to enhance your experience.
  2. We are committed to safeguarding your data with the utmost care and responsibility.
  3. Our communication is transparent and focused on providing you with the best service.
  4. You have control over the information you receive from us.
  5. We respect your privacy and will delete unnecessary information.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

At Vince Hardware Store, we take your privacy seriously and use your personal information only to administer your account and provide the requested products and services.

When you visit our website, we may collect your name, address, and email address through the forms available.

While browsing our website, we automatically receive your computer’s IP address, which helps us understand your browser and operating system.

With your permission, we may send you emails about our company, new products, and updates.

You can unsubscribe from marketing emails at any time by clicking on the ‘unsubscribe’ link or by contacting us at [email protected].

Once unsubscribed, we will update your profile to ensure you no longer receive marketing messages. Please note that unsubscribing from marketing emails will not affect service communications such as order updates or notifications.

SECTION 2 – CONSENT

How do you give your consent?

By providing us with personal information to complete a transaction, verify your credit card, place an order, or register as a customer, you imply your consent for us to collect and use your information solely for the stated purpose.

We will retain your information as long as you have an account with us or as long as necessary to provide the requested services and support-related reporting and trend analysis.

If required by legal or regulatory obligations, fraud prevention, resolving disputes, or enforcing our terms and conditions, we may retain some of your information even after you close your account or it is no longer needed.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or collect, use, and disclose your information by sending an email to [email protected].

By doing so, we will delete all information we hold about you on our website.

You can request access to the data we have collected by sending an email to [email protected].

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

We do not sell any of your personal data, including your name, address, email address, or credit card information, to third parties. Your trust is essential to us.

However, we may share your data with certain categories of companies necessary for providing our services:

  • Companies involved in processing and delivering your purchases, such as payment service providers, warehouses, order packers, and delivery companies.
  • Professional service providers, such as marketing agencies, advertising partners, and website hosts, who assist us in running our business.
  • Credit reference agencies, law enforcement, and fraud prevention agencies to combat fraud.
  • Companies approved by you, such as social media sites if you choose to link your accounts to us.

Before sharing any information, we ensure that it is aggregated, anonymized, and does not identify you.

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

When you leave our website and navigate to a third-party website or application, our Privacy Policy and Terms of Service no longer apply. We encourage you to review the privacy statements of other websites.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow